Client Engagement & Partnership Development Program
Developing 2-way strategic partnerships, especially with your key customers, is based on a formal engagement model where the aim is to mutually benefit. This is a bespoke program where we work with you to design and implement a client engagement model to fit your business and to provide you with the greatest win-win partnerships imaginable.
Typically, the Client Engagement and Partnership Development Program is developed post the Customer Insight & Loyalty Review or Post Project Review Projects.
The model is developed consultatively with you and we support you to embed the program with your key customers.
What are the benefits & value to you?
- Engaging across yours and the client’s companies so that the relationship is owned by the company, not just the “account manager”
- Exchanging strategic information between you and your key clients so you have more opportunity to identify new opportunities to improve both your businesses
- Developing relationships based on mutual trust and openness
- Building relationships, not delivery models
- Mutual understanding
- Early intervention of any issues enabling effective resolution
- Working together to improve each other’s business…a real partnership!
We welcome your enquiries: Contact Us
