Customer Loyalty for Life | e-Book Series
New Release!
We’ve been busy documenting our proven customer retention and loyalty processes and strategies! The Customer Loyalty for Life e-Book Series is designed for SMEs seeking to strengthen relationships in business and earn customer loyalty – for life!
If you’d like more information about any of these e-Books, please use the Contact Us form and we’ll keep you posted.
Available now!
Vol. 1 | The Most Engaging Online Survey Process Ever! A step-by-step guide
Available now!
Vol. 2 |Brilliant Testimonials – BTs® – Why you need them plus ways to get & leverage BTs® to grow your business
Available now!
Vol. 3 | How to Get Brilliant Testimonials – BTs® Every Time You Ask For One! The Leading Matters® Process and step-by-step guide
About to be released! Watch this space!
Vol. 4 | How to Design Your Own Customer Satisfaction Survey Interview Questions. A step-by-step guide
About to be released! Watch this space!
Vol. 5 | The Complete Guide to Conducting Customer Experience Interviews. The Leading Matters® Process and step-by-step guide
About to be released! Watch this space!
Vol. 6 | How to Influence Gatekeepers and Achieve Your Goals
Available now!
Vol. 7 | How to Employ the Right Person for Your Organisation. The Leading Matters® Process and step-by-step guide
